From time to time we get news, and details of how technology is getting into cruise ships, with a more personalized attention through the applications, bionic bars, with waiters who are robots, screens and interactive information booths.
The CLIA has released the fact that the cruise industry have invested more than $ 1.000 billion in new technologies and cleaner fuels to reduce gas emissions. And it is that everything is technology, and the cruise industry thus demonstrates its commitment to the environment and sustainability.
But let's keep talking about technologies and how they are facilitating our life on board, from even before boarding, having all the data of our reservation and trip in a downloadable application on the phone.
MSC you already said that your new personal assistant of the passenger, and the passenger will use Artificial Intelligence (AI), through the company's digital innovation program, MSC for Me. This assistant is an innovative voice-activated conversation tool that can intelligently learn and predict the needs of tourists, in addition to recommending certain activities.
Carnival has already incorporated in all its cruises personalized electronic medallions for each passenger, that can be put on bracelets, belts, earrings ... These medallions connect to almost 7000 sensors and a server in the cloud that stores the information of each passenger. On a practical level, with this you get to know where each one is at all times, so that they can bring you a drink, for example, food suggestions, notice of the start of shows, or the purchases you have made on board.
Norwegian Cruise Line has included facial recognition technology on their ships to get pictures, while you enjoy the cruise attractions, so you can later share them with your friends. Also through the iConcierge app you can communicate by voice or text with the rest of those on board, including the crew.